Refer to License Manager Guide: Supported software products for more information on what client versions are compatible with the relevant ArcGIS License Manager version.Ī client machine is unable to connect to ArcGIS License Manager if ArcGIS License Manager is not running. Verify the version compatibility of ArcGIS License Manager and the client softwareĪrcGIS License Manager is compatible with client software of the same version or older. Follow the solutions in the order they are presented, and attempt to connect to ArcGIS License Manager after each solution. There are six solutions outlined below to troubleshoot and resolve issues connecting to ArcGIS License Manager.
Set the License Manager following installation of ArcGIS Desktop 10
However if the secure work environment requires enabling Windows firewalls, please read the following documentation: Configure the ArcGIS License Manager to work through a firewall If there are any Windows firewalls enabled, please disable.
In order to connect to a license manager, it must be defined within ArcGIS Administrator. This system consists of a license manager application that can be installed on a local workstation,or installed on a server that is accessible to workstations on the network.
The licenses are managed by a server which limits the number of concurrent users to the number of license seats defined in the license file. The Concurrent Use (or Floating) License Manager allows a group of users to share available license seats on a network. This document only provides information regarding ArcGIS Desktop 10x Concurrent Use Licenses. The ArcGIS Administrator allows a concurrent use work environment to be defined.
Instructions provided describe how to connect to a license manager for ArcGIS Desktop 10x via the ArcGIS Administrator. How To: Connect to a License Manager for ArcGIS Desktop 10x via ArcGIS Administrator Summary